Admission and Student Support
Admission
4 Simple Steps for Enrolling in our A Level Physics Tuition Packages

Our Service Ambassadors will contact you & answer all your questions

Fill up application form & get enrolled

Orientation Package will be sent to you
Student Support
Student experience is our key priority.
You can chat with our dedicated Service Ambassadors anytime you need for the following services.
Click on the relevant service and you will be connected to a Service Ambassador who will answer your query

Change of classes


Withdrawal

Any other issues you may have

Frequently Asked Questions (FAQs)
Admission and Administration
No. We believe in equal education and unlike some Tuition Centres that categorizes students, we treat all students equally and believe that we will be able to assist in building the correct foundations.
We do not charge any deposit and registration fee.
Do not worry. If you sign up for our Self-Driven and Lecture Packages, all previously released materials, assessments and video solutions would be available for you. In addition, with the Solutions on Demand Package, you will be able to get your questions answered with customized video solutions anytime, anywhere.
Yes you can. Do contact us to find out more about the schedule and how we can assist you in catching up with the previously covered topics.
All our Fees are billed on a termly basis – 3 terms a year. Each term is different in duration. Speak to our Service Ambassadors to find out more about the Academic Calendar and duration of each term.
As a strong advocate of Technology, the Knowledge Tap Academy only accepts cashless payments. We currently accept both Bank Transfers and PayNow. Please refer to your invoice (that will be emailed to you) for payment details.
Classes
To ensure that our Tutors can cater to the individualized needs of our students, our Lectures would be capped at no more than 20 students per class.
No. Fees are payable based on scheduled lectures/classes and not attended lectures/classes. We do however have an option for make-up classes. Alternatively, you can access the materials in our Learning Management System (i.e. The Knowledge Tap) and also request for customized video solutions through the platform. Tutors are also available after each week’s lectures for consultations if needed.
Learning Management System (The Knowledge Tap)
You can contact our student experience ambassadors at this link and they will gladly assist your queries through the live chat functions. In the event that there is no available Service Ambassadors online, do leave a note and they would contact you within 24 hours.
Anything else?
You can contact our Service Ambassadors at this link and they will gladly assist your queries through the live chat functions. In the event that there is no available student experience ambassadors online, do leave a note and they would contact you within 24 hours.